FREQUENTLY ASKED QUESTIONS 

WHAT KIND OF SHOW IS THIS?


TEG Life Like Touring specialises in producing live theatre shows based on top rating television programs for children. Our live theatre shows tour all over the world and feature some of the most loved brands.

PAW Patrol Live! “The Great Pirate Adventure” Presented by Paramount+ provides a unique entertainment opportunity for you and your child. As a child's first theatrical performance, it marks the beginning of a lifelong journey of enjoying and learning through live performance.

Here are a few things to remember as you plan your visit:

  • Most children are familiar with entertainment that happens on television, smart devices and computers. Explain that this will be different, because there will be a story happening live in front of them. The story doesn't stop if you leave the room, but there will be a break in the middle of the show.
  • Have fun! Sing along, dance, clap, and join in the audience participation elements. But, be safe as well as considerate to those around you. Please don't allow your child to stand on chairs and please do not put your child on your shoulders.




WHAT WILL THE SHOW LOOK LIKE?


PAW Patrol Live! is a theatrical show with the unique PAW Patrol characters bought to life as full costumed puppets, live actors and a full theatrical set. An LED screen is also used as an animation backdrop to bring the show to life for the audience.




TO WHAT AGE DOES PAW PATROL LIVE! APEAL?


Generally, ages 2 to 6, but the show transcends all ages with its clever dialogue, engaging characters and storyline, creative staging and costuming.




WHAT CHARACTERS WILL WE SEE IN THIS PRODUCTION?


Everybody’s favourite PAW Patrol characters from the animated TV series, including Ryder, Chase, Marshall, Rocky, Rubble, Zuma, Skye and Tracker, along with Mayor Humdinger, Mayor Goodway, Chickaletta and Cap’n Turbot.




WHAT DO YOU THINK MAKES THE SHOW SO POPULAR? WHAT DO KIDS LEARN?


PAW Patrol Live! conveys that “no job is too big, no pup is too small,” and shares lessons for all ages about citizenship, social skills and problem solving, and the importance of teamwork. As for why the show is so popular, the characters are lovable, relatable and everyday heroes who are kind and always willing to go out of their way to help others.




HOW DO I PURCHASE PRE-SALE TICKETS?


By registering for PAW Patrol Live! Tail Mail, you can receive a Pre-sale email to access tickets. To sign up, please register for Tail Mail on the website homepage.




WHAT IS THE COST OF TICKETS?


Show tickets range in price for each city and venue we visit. Visit Ticketek via the booking link buttons on the homepage to view detailed ticket pricing information once tickets are on sale.




WHAT’S THE DIFFERENCE BETWEEN TICKET CATEGORIES?


Tickets are usually grouped into four categories; VIP, PREMIUM, A-RESERVE and B-RESERVE; based on their proximity to the stage, and are priced accordingly. VIP tickets also include a Meet & Greet after the show. Regarding proximity, VIP tickets are closer to the stage than PREMIUM. PREMIUM tickets are closer than A-Reserve, and so on.




I CAN’T FIND ANY TICKETS FOR A PARTICULAR SHOW. HOW CAN I GET THEM?


Tickets are limited, and as such can be sold out. VIP tickets are the most popular and always the first to go, especially for those performances that are released first, or take place earlier in the day. Please try looking for the tickets you want for an alternative time or date.




IS THERE A DIFFERENCE BETWEEN ADULTS AND CHILDREN’S TICKETS?


There is no differentiation between an adult or child ticket. All people 12 months of age and over require the same type of ticket to enter.




AT WHAT AGE DO I NEED A TICKET FOR MY CHILD?


Children under 12 months of age do not require a paid ticket, provided they are seated on the lap of a ticket holder and do not occupy a seat.




CAN I BRING MY CHILD IN A PRAM, STROLLER OR BUGGY?


Whilst we encourage you to leave the pram at home, we understand that this is not always possible. Most venues will not allow you to take a pram into the auditorium (we need to keep the aisles clear in case of an emergency) you will find they have a pram parking area at the venue.




WILL THERE BE MERCHANDISE ON SALE AT THE SHOW?


Yes, there will always be a merchandise stand for you to buy a souvenir on the day. Typical merchandise may include t-shirts, plush toys and light-up toys. Merchandise does vary from show to show and from venue to venue, depending on what is available at the time. There will be credit card payment facilities.




I’D LIKE TO PURCHASE MERCHANDISE BUT I’M NOT ATTENDING A SHOW. CAN I PURCHASE FROM YOU?


Sorry, merchandise is only available to customers who attend the live show.




WHY IS THERE AN INTERVAL DURING THE SHOW?


Performing in costumes can be hard work. An interval is necessary to allow for the performers to safely have a rest break, to reset the stage, adjust sets, lighting or change costumes or actors. In PAW Patrol Live! the interval is approximately 15 minutes. You will have time to visit the rest room and purchase refreshments.




I HAVE PURCHASED THE WRONG TICKETS. CAN I GET SOME HELP?


Please contact Ticketek if you have issues with show tickets purchased.




CAN I GET AN EXCHANGE OR REFUND?


Please contact Ticketek or the outlet you purchased the tickets from if you require assistance with tickets purchased. Please note that refunds cannot be authorised simply because you changed your mind, or decided not to attend. Refunds cannot be authorised once an event has passed. Please contact Ticketek if you need to discuss this further.




HOW LONG HAS PAW PATROL LIVE! BEEN TOURING?


PAW Patrol Live! “Race to the Rescue” premiered in 2017 and PAW Patrol Live! “The Great Pirate Adventure” premiered in 2018. Both shows have been touring the world ever since.




IS MY CHILD OLD ENOUGH TO SEE PAW PATROL LIVE?


The specific appropriate age range for children is 2 to 6 but, as a live stage experience, PAW Patrol Live! is shared and enjoyed by the entire family. We witness children with their parents, grandparents or carers all coming together to enjoy a day at the theatre.




WHAT IS THE LENGTH/DURATION OF THE SHOW?


PAW Patrol Live! "The Great Pirate Adventure" Presented by Paramount+ runs for a total of 90 minutes (incluing a 15 minute interval).





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